Policies
Safeguarding policy
Our commitment
The safety of children comes first in every decision we make, including who we approve and how lessons are arranged.
Tutor checks
Identity, DBS (at least basic) and qualification checks for every tutor before any match. Tutors with an enhanced DBS carry a badge on their profile.
Lesson arrangements
In-person lessons take place at the family home with an adult present, or in a public space. Online lessons use an approved platform; recording only with parent agreement.
Communication
Tutors communicate with parents and through the platform, not through students’ personal social media.
Raising a concern
Contact our designated safeguarding lead through the contact page. If a child is in immediate danger, call 999.
Last updated: 2026-09-30